All orders placed directly with the factory are due and payable in Net 30 days. All orders require a hard copy of the purchase order to initiate production processing. All orders are subject to a 25% cancellation charge of the total purchase order value. Fax all purchase orders to (951) 905-1156 or mail to LabTech Supply Company, Inc., 3843 S. Bristol St. Suite 358 Santa Ana, Ca 92704.
All returned products are to be pre-authorized by the factory and shipped prepaid referencing the Returned Goods Authorization (RGA) Number. Returned goods are subject to a 25% restocking charge. LabTech Supply Company, Inc. will not accept any return goods beyond 30 days from shipment.
All LabTech Supply Company, Inc. products come with a limited lifetime warranty. All structural steel components are warrantied for life against structural failure and 3 years for workmanship. Laminate work surfaces are warrantied for 3 years against delaminating and workmanship. All painted finishes are warrantied for 3 years against paint defects or flaking. Lights and any other electrical accessories are warrantied for 1 year.